Question 1

Why is my rent being reviewed?

Accepted Answer

Your rent is checked once a year, usually at renewal, against local market evidence so it stays fair on both sides, with the reasoning shown to you and the decision made online.

Question 2

Does a review always mean my rent goes up?

Accepted Answer

No. Depending on the local market the proposed rent may rise modestly or stay the same. Whatever the outcome, we show you the evidence behind it.

Question 3

What if I don’t agree with the proposed rent?

Accepted Answer

Choose “I’d like to discuss the rent”, tell us the figure you feel is fair and why, and your property manager will talk it through with you before anything is finalised.

Question 4

How often do rent reviews happen?

Accepted Answer

Typically every 12 months, in line with your tenancy renewal. We always contact you in good time rather than springing it on you.

Question 5

Why do you ask for documents again?

Accepted Answer

A renewal is a good moment to refresh your referencing. Recent bank statements, payslips and ID confirm your circumstances are up to date, and you can upload everything securely online in a few minutes.

Rent Review Process

Select your property

Your details