01 / Before giving noticeUnderstand your existing agreement.
Check the notice period, termination fees, ongoing commission and how the outgoing agent releases records and keys. A new service agreement does not cancel your existing obligations.
Send our team the relevant management terms and details of each property. We can discuss the proposed service and flag the practical questions to resolve. Obtain legal advice where terms are disputed.
02 / Agree the handoverName who does what, and when.
Confirm the new package, any negotiated property-specific fees, approval limits for repairs and the intended start date. Clarify who collects rent, deals with arrears and handles repairs during the transition.
Keep the tenant informed of the confirmed contact and payment arrangements. Avoid changing payment instructions until the handover details have been agreed and verified.