A consistent selection process helps applicants understand what is needed and gives you a reasoned basis for a decision. This guide follows the advert, affordability evidence, references and Right to Rent check from the landlord’s side.
A consistent tenant selection process
Clear rent, facts and viewing process
The same questions for each applicant
Income, references, identity and consent
Recorded outcome and next steps
Market the property accurately
State the asking rent, deposit, availability, main features and any important restrictions that are lawful. Use current photographs and describe the condition honestly. Clear information reduces unsuitable enquiries and helps applicants make an informed choice.
Assess affordability consistently
Ask for evidence of income and employment where appropriate. Consider the whole application, including savings, references and a suitable guarantor. Do not apply blanket exclusions to applicants because they receive benefits or have children.
Complete references and identity checks
With the applicant’s permission, verify employment, previous rental conduct and relevant credit information. Confirm the identity of every adult who will occupy the property and keep only the information you need for a clear purpose.
- Identity and address evidence
- Income and employment evidence
- Previous landlord reference where available
- Consistent written assessment
Complete the Right to Rent check
In England, check every adult tenant before the tenancy begins, regardless of nationality. Depending on the tenant, this may involve original documents, an approved identity service or a Home Office share code. Keep a dated record and schedule a follow-up check where permission is time limited.
